Bundled Services on an Easy-to-Use Platform

About Unified Communications as a Service (UCaaS)

Crosswind offers more than a phone system. We bundle voice, video, chat, text and artificial intelligence (AI) on a single, integrated, easy-to-use platform. UCaaS solutions help you run your business more efficiently and cost-effectively. Integrating your business communication tools into a single, cloud-based platform provides a total managed solution — and a host of benefits.

Less expensive than older PBX (Private Branch Exchange) services or landlines. You no longer need to pay for expensive hardware, software, service contracts, premium add-ons and additional IT staff. Telephone, voicemail, audio and video conferencing, email, text, instant messaging and presence are bundled into a single package.

Flexibility to connect multiple offices and remote workers. UCaaS allows employees to work and collaborate from anywhere without special equipment. Workers require only a high-speed Internet connection — and you’re in business! Grow your company by adding new employees without purchasing servers, equipment or phone lines.

Fewer apps and less equipment are required. Consolidating your methods of communication through a UCaaS provider lowers the total costs of hardware, software upgrades and apps dedicated to specific purposes. Your team stays connected to each other and your customers while maintaining productivity — at a lower monthly cost.

Greater security with our SD-WAN (Software-Defined Wide Area Network) solution. CLEARity features security protocols and policies, including a built-in, next-generation firewall, Domain Name Security (DNS), antivirus protection, hive security for threat sharing, constant traffic monitoring, and the ability to segment traffic and create dedicated security policies for each segment.

Enhanced customer service is your new reality with unified communications services. The Crosswind open Application Programming Interface (API) allows you to integrate your backend operating systems (such as a CRM) to our switch. With immediate access to billing, past purchases, and other information, your customer service team is better able to interact with customers.

Why Choose Crosswind for UCaaS Services?

Crosswind has consolidated a range of communications technologies into a single system, fully integrating your various components with our hosted, cloud-based PBX telephone system. This relieves the burden of managing multiple vendors and trying to integrate multiple products into your business processes. We know your time is better spent on growing your business!

Our team is committed to helping small and mid-sized businesses become comfortable with the idea of totally unified communications. We are prepared to help you understand the benefits of our UCaaS system. So to learn more about our services or to schedule a demo, please fill out the form below.

Features of Hosted PBX Options



Basic BusinessBusiness PlusPrime
Mobile app for IoS and Android and Desktopxxx
Team Messaging (individual and group)xxx
Video chatx
Unlimited US-callingxxx
Unlimited SMSxxx
Voicemail to text alertx
Voicemail to readable textxxx
Unlimited auto attendantsxxx
Unlimited ring groupsxxx
Intelligent call routingxxx
Follow Mexxx
Music/message on holdxxx
Call recordingxxx
Listen n' whisperxxx
Call queuingx
Customer portal/multi-site administrationxxx
Overall network health reportingxxx
Device statusxxx
Device alertingxxx
Integrated SD-WANxxx
Unlimited eFaxxxx
Unlimited audio conferencingxxx
Video meetingsMax 100 Users
24/7 support8x5xx
Dashboard-real time analyticsxxx
API Integrationxxx
Professional ImplementationxxDedicated Account Manager
Professional Cabling & InstallationAvailableAvailableAvailable
Equipment rental option (phones, switches, ATA's, SD-WAN, 4G)AvailableAvailableAvailable